Terms of service

Monsieur Marcel Terms of Service

Effective Date: November 5, 2025

Welcome to Monsieur Marcel Gourmet Market (“Site,” “we,” “us,” or “our”). By accessing or using www.mrmarcel.com (the “Site”) or purchasing products through our Services, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. General

These Terms govern your use of the Site, purchase of products, event reservations, and gift card transactions. By using the Site, you agree to be legally bound by these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Eligibility

  • You must be at least 21 years old to make purchases or participate in alcohol transactions.
  • By using the Site, you represent that you have the legal authority to enter into these Terms.

3. Account & Registration

  • You may create an account to facilitate purchases or event bookings.
  • Keep your account information accurate, complete, and secure.
  • You are responsible for all activity under your account.

4. Product Information & Pricing

  • All prices are listed in U.S. dollars. Taxes are added at the end of checkout and are not included on product pages.
  • Payment is processed through Shopify’s secure checkout system. By providing payment information, you authorize us to charge your selected payment method for all products and services in your order.
  • We reserve the right to correct pricing errors and refuse or cancel orders if discrepancies are discovered.
  • Product availability is subject to change without notice.

5. Alcohol Sales

  • We only ship alcohol within California and offer local delivery within a 10-mile radius of our store.
  • All alcohol deliveries require proof of age and a signature upon delivery or pickup.
  • Alcohol cannot be shipped internationally or to other U.S. states at this time.

6. Orders, Shipping & Delivery

Our Shipping Policy governs all order processing, shipping, local delivery, and international shipping rules. By placing an order, you agree to those terms.

7. Returns & Refunds

Our Return & Refund Policy explains eligibility, timing, and methods for returns or refunds. All purchases are subject to that policy.

8. User Responsibilities

  • You agree to use the Site only for lawful purposes and in compliance with these Terms.
  • You may not copy, reproduce, or exploit any part of the Site or its content without permission.
  • You are responsible for maintaining the confidentiality of your account credentials.

9. Intellectual Property

  • All content on the Site, including images, logos, text, and graphics, is the property of Monsieur Marcel or its licensors.
  • No content may be used without our prior written consent.

10. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from use of the Site or purchase of products.
  • Once an order is handed to the carrier, the risk of loss passes to the customer, although we will assist with lost or delayed packages as outlined in our Shipping Policy.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law provisions.

12. California Privacy Rights (CCPA/CPRA)

California residents have rights regarding their personal information as described in our Privacy Policy. This includes the right to access, delete, or opt-out of the sale or sharing of personal information.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on the Site with a revised “Effective Date.” Your continued use of the Site constitutes acceptance of these changes.

14. Contact Information

If you have questions about these Terms or your account, contact us at:

Email: info@mrmarcel.com
Address: 6333 W 3rd St, Suite 150, Los Angeles, CA 90036, USA